A Strategy for Sales Success:
This?
“When a customer does interrupt you..just talk to them…and they’ll probably buy something.” As was told to me in February 2009 by the owner of a retail garden center concerning their plans for improving results for the spring of 2009. He figured that realistically, if he could just get his merchandise focused people to give a little attention to frustrated customers it would be an improvement over the previous years performance and would lead to increased sales. Kind of makes some sense does it not?
Filed under: Consumers, Management, Marketing, Merchandise, Selling | Tagged: attentive, buckle, comp sales, culture, customers, exotic, growth, Merchandise, people, perennials, Plants, recession, revenue, seeds, strategy, transactions, vegetable | Leave a comment »