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Don’t Follow Them, They’re Lost Too

  

 Don't follow me, I'm lost too!

Don't follow me, I'm lost too!

 

“Don’t follow me, I’m lost too.” 

It’s more than a bumper sticker. But not everyone who doesn’t know where they are going wears this bumper sticker. Think about it. 

We tend to assume that the ideas and trends others are following are the right direction. They and their ideas are talked about in the media, at conferences, and by salespeople who sell the stuff they sell. Sometimes those folks are just doing something they didn’t really think about, or that makes no good sense, financially or otherwise. But it is something different to talk about, write about, and follow. Continue reading

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The Price of a Bad Economy – How Much Will THIS Cost?

The Price of a Bad Economy – How Much Will THIS Cost?

Rodney Johnson, President of HS Dent

Rodney Johnson

This post has been incubating for a while and I decided to scrap what I had started in favor of pointing you to what Rodney Johnson with HS Dent has to say. Harry Dent and his organization have been accurate about our economy since the 80’s. That’s because they use what they call The Dent Method to make projections, not predictions. Click on Rodney’s picture to hear what he has to say about potato chips.

Dent’s basis for making projections is the birth rate and resulting demographics that can be projected in real numbers rather than subjective arbitrary opinion. No, they’re not 100% accurate on everything about the economy, mainly because they don’t make predictions about the economy. They only make projections of the impact of the birth rate and immigration on the economy. The fact is that a lot of what happens in the financial world is caused by people changing direction, sometimes irrationally, and that cannot be predicted accurately. But birth rate and resulting demographics can be projected so that is what they do – project. Continue reading

WHY Do Customers Think of You?

What do customers think of you?

While they probably don’t just sit around and actually think much about the companies they do business with, consumers generally form specific opinions about stores over time and exposure to marketing messages, personal experience, and what they hear from others.

Whatever value equation a company brand has established with a consumer, unless it is a discount brand, it is lowered by constantly promoting deals and discounts on what customers already want to buy. These discounts do more than cost money. They also make it easy for the customer to categorize in their mind what type of retailer each store is to them. And once they’ve chosen the category, it is very difficult to change their perceptions. Continue reading

Fair Follow-up to Proven Winners Fair Test?

(Read Time, approximately 2 minutes.)

There has been quite an interesting dialogue of comments following the post here on August 28, 2009 titled, Is THIS a Fair Test? Mark Broxon and Dave Konsoer from Proven Winners and Kip Creel from StandPoint reacted with more information and their views on the research conducted at Churchill’s Gardens and Rolling Green Nursery, both located in New Hampshire. The additional information they provided did not include additional photos of their research, however there are new pics of the researched displays on Garden Center Magazine’s website.

Proven Winners Test at Churchill's Gardens

Click Photo to See Tested Displays

Are we to always assume reported research is different than it appears? StandPoint’s Kip Creel said, “You cannot fairly judge the quality of the research from one photograph and a magazine article.” (That was the original point.) While this is now apparently true, it is exactly how research is judged when one photograph and an article are all you have to go on. (At the time of writing this I have not found any other stories on this particular research on the Internet.) It seems like judging the quality of the research from the information provided would be prudent. Continue reading

Is THIS a Fair Test?

Read Time: Approximately 2 minutes.

NOTE: Click HERE to read a November 10, 2009 follow-up to this post titled “Fair Follow-Up to Proven Winners Fair Test?”

You’ve probably read or will soon about yet another recent case study claiming again that branded plants outsold non-branded 5:1. CLICK HERE to go to a report on the research in Garden Center Magazine’s OPEN REGISTER blog.

A Fair Test?

A Fair Test?

Maybe I just don’t understand how  anyone could dispute the results of the study after looking at the photo of the two displays that consumers compared. What were they trying to prove? I would HOPE that the display in the foreground would outperform the other.

Which bench would you lead a well-heeled customer to if the grass is even damp? One is on a gravel paved area, and the other on grass. What would we see if we watched the customers approach identical benches in the same physical environment? Continue reading

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